Hazel Chislett

Business Development Manager Commercial Recoveries
Office:
  • Banbury
Phone:
01295 204151
LinkedIn:
LinkedIn
Specialisms:
  • Property Recoveries
  • Debt Recovery
  • Hazel has 20 years experience in debt recovery with broad management experience covering both commercial and consumer debt recoveries
  • Prior to joining Spratt Endicott, Hazel was a member of the senior management  team of Equidebt Ltd, where she held the role of Head of Client Services.  In this role, Hazel managed all of the key relationships with commercial and consumer debt clients covering the banking, commercial and financial services sectors.
  • Previously, Hazel had also held management responsibility for the Collections Department and the Third Party and Litigation teams, including Debt Purchase.

Work highlights:

  • Hazel is a non-lawyer manager with a wealth of knowledge across the collections and recoveries industry.  She has many contacts and is well known amongst clients, debt collection agencies and regulatory and compliance bodies.
  • Her experience also includes risk management, and debt purchase procedures, including pricing and due diligence. 
  • Hazel has managed several large projects, including system implementation the highlights of which include a number of business strategy and process re-engineering projects, which delivered dramatic improvements to break-in rates, liquidation rates and profitability.

 

Testimonials

  • "We have been using Spratt Endicott for debt chasing since March 2016 and we couldn’t be happier. So far so good, 100% success rate and fast results to boot. Their approach is both professional and appropriate to each case and they are very much led by our instruction in this respect. Their charges are very reasonable, paying by results is certainly preferable as far as we are concerned. Overall, helpful, friendly, attentive team, Hazel is our client relationship manager and is a pleasure to deal with, and I have found she always goes out of her way and ensures we are kept in the loop at all times. Our response to queries are dealt with in a very timely manner and we would highly recommend their services."

    Janet Hawkins
    Rehab Without Walls
  • “I have known and worked with Hazel for a number of years within the industry and have always found her extremely professional and a pleasure to work with. Her knowledge and enthusiasm of the Debt recovery industry is unquestionable. Hazel leads by example and has strong leadership skills who earns respect from her peers. She is firm but fair when dealing with any problems that may arise and any decisions she makes are based on good common sense and she is also willing to learn new aspects of the industry. It is a pleasure to know and work closely with Hazel."

    Tim Brooks
    TBI Financial Services Ltd
  • "We began to use Spratt Endicott for debt recovery having previously used a competitor. I have been thrilled with the service so far, and they seem able to recover monies that other companies have failed to do so in the past. I am kept fully informed of all accounts, and their online services allow me to track account movements any time of day or night. I simply cannot fault them."

    Kew Vets
    Harlow

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