Frequently Asked Questions

Download Conveyancing FAQs & Glossary

Download a PDF version of the below frequently asked questions and our glossary of terms for the conveyancing process.


Our dedicated team of property experts is on hand to do everything possible to support and guide you through your property transaction. We want to provide you with as much information as we can about the conveyancing process right from the outset, which is why we have put together this list of Frequently Asked Questions. Click here for our Glossary of Conveyancing Terms.


  1. How long will it all take?
  2. Should I have a survey done when buying a property?
  3. Is a deposit really necessary when you buy a property?
  4. Why is a written mortgage offer so important?
  5. What is a local authority search?
  6. Environmental matters
  7. How do I check about fixtures and fittings?
  8. What do I do about buildings insurance?
  9. When do the estate agents, lenders and solicitors have to be paid?
  10. Why does completion have to take place on a working day?
  11. How do I sort out the keys?
  12. Useful Links

How long will it all take?

On average, straightforward transactions take approximately 8 weeks to complete. However, property conveyancing is often dependent on a 'chain' and complications can arise which will hold the process up. When contracts are exchanged a fixed moving date will be confirmed for the first time. PLEASE DO NOT make any financial commitments e.g. booking removals until contracts have been safely exchanged and a definite completion date has been agreed.

Should I have a survey done when buying a property?

If anything is found to be structurally wrong with the property after exchange of contracts the seller is not liable and the buyer will have to pay for any necessary repairs. A mortgage valuation report alone does not cover the condition of the property in detail and offers the buyer no legal protection. For these reasons it is advisable to have a structural survey undertaken and it is often possible, for an extra fee, to arrange for the lender's valuer to carry out a survey at the same time.

Is a deposit really necessary when you buy a property?

When contracts are exchanged, a deposit is paid over to the seller's solicitor and if you fail to complete the purchase on time, the seller can keep this deposit. If you are a first time buyer, the seller's solicitor will often ask for at least 5% of the purchase price as a deposit, and if you cannot raise this, you should contact us immediately for advice.

Why is a written mortgage offer so important?

You will be legally committed to buy your new property when contracts are exchanged and we need written confirmation that your lender will provide the funds you require, and upon what terms, to ensure you can complete your purchase on the due date. There are often conditions in the written offer that need to be satisfied before funds are released, such as work to be carried out to the property. In addition, you need to be happy with the product you are being offered, and to be able to take advice on it. It is important that you can meet all of the conditions before exchange of contracts takes place.

What is a local authority search?

This is an investigation to find out any important information affecting the property, which may be on the local authority's records. For example it may reveal an extension is in breach of Building Regulations, or that the nearest road is not maintained by the local authority, or that a road-widening scheme will affect the property. It will not give any information about proposals to develop any neighbouring land or properties, and if you have concerns in this respect please discuss them with us.

Environmental matters

Environmental factors are increasingly important as local authorities can now require owners to clean up any contamination on their property even if the current owner has not caused the contamination.  This could prove costly. We will submit an environmental search on your behalf as part of the conveyancing process so that you can be sure your new property is clear of any such problems.

Useful links:

How do I check about fixtures and fittings?

It is important that everyone is clear about what is included or excluded in the sale price.  If you are selling you will be asked to complete a list, which we will provide, which will be sent to the buyer’s solicitor for consideration.  If you are buying we will send you a copy of the completed list for you to consider as soon as we receive it.  If necessary, the buyer and seller should get together to discuss these matters in detail and before exchange of contracts, to resolve any issues.

What do I do about buildings insurance?

The buyer should insure the property being bought from exchange of contracts. This will happen automatically if your lender is arranging the insurance for you. If not, the property should be insured for the estimated cost of rebuilding it, including clearing the site. You will need to make provisional insurance arrangements before contracts are exchanged so that cover can be effected as soon as they are. Your lender's valuation or survey will often give you the figure you need to insure your property for. If not, discuss this with your provisional insurers. Developers will insure their properties until the completion date. So, if you are buying a brand new property you will only need to insure it from the day you buy it from them.

When do the estate agents, lenders and solicitors have to be paid?

On a sale, when contracts have been exchanged, we will prepare a completion statement (financial summary) which will set out all the figures involved, including the estate agent's fee and the amount(s) required to pay off the mortgage(s) on the completion date. On a purchase, we will prepare a completion statement, which will include the net amount of any mortgage advance, and all other out of pocket expenses such as Stamp Duty Land Tax and the Land Registry fee. You will need to provide the balance required (if any) to complete the transaction, including the legal fees and expenses for the work we do for you and the lender. Any payment must be received by us at least 7 working days before the completion date if paid by cheque, or the day before if paid by bank transfer.

Why does completion have to take place on a working day?

Completion is effected when the purchase monies for the property are paid over to the seller's solicitor. At present, the banks only transfer money electronically on a working day so completion cannot take place on a weekend.

How do I sort out the keys?

On completion the seller should hand the keys over to the estate agents. It frequently happens that this is not convenient and the seller will hand them directly to the buyer. It is important that you find out and agree the arrangements for the keys once contracts have been exchanged.

Useful Links

Contact us

Our Team