Client Feedback and Testimonials

It is what our clients say about us that matters

We understand how important it is to choose the right solicitor, and recognise that many new clients come to us through recommendations from family members, friends, colleagues, or professional advisers.

It is extremely important for potential clients to have reassurance in knowing that others have been satisfied with the legal advice and service they have received. As part of our ongoing commitment to providing an excellent service, we monitor our performance with clients through face-to-face review meetings, or ask clients to complete a client satisfaction survey at the end of their matter. Client feedback and suggestions are key to us improving our service.

    speechmarks 

            Here is what our clients say about us:

     

    "I felt I was in very safe and professional hands throughout the process of buying my first home. Spratt Endicott were quick, efficient and accurate and always provided regular updates and instructions. I would definitely recommend Spratt Endicott for their professional and attentive nature."
    Ms ​Wheatley, 
    ​London (​​Commercial Property Client)

     

    "We have used Spratt Endicott for the conveyancing on several occasions. During our recent house sale, the process was protracted and stressful but throughout the service from our solicitor was very responsive to our needs and highly professional."
    M​r Q, London (Residential Conveyancing Client)

     

    "Spratt Endicott initially provided me with an accurate assessment of situation, a suitable proposal for future action and an indication of their costs in the matter at hand.  A superb service."
    ​Corporate and Commercial LTD, Buckinghamshire (​Dispute Resolution Client)


    "I have used the firm to advise our company for a number of years and have always found them to be excellent. They provide a service that is friendly and practical, while giving complete confidence in their mastery of each situation. I would thoroughly recommend them."

    IMD Media Ltd, ​London (Employment Law Client)

     

    "Spratt Endicott fully understood my needs and went above and beyond to meet my requirements in a highly professional and approachable way. I would not hesitate to recommend such an efficient and friendly company."
    Miss Wood, London (Private Capital Client)

     

    "Moving house is always a stressful experience, but the team at Spratt Endicott were professional, friendly and understanding throughout (especially on those occasions when I must have asked what could have been seen as pretty 'silly' questions!). Sharandeep and Alexandra carefully negotiated and dealt with all those 3rd parties who seemed intent on obstructing our every move. This is the second conveyancing the Spratt Endicott have negotiated for me, and I would not hesitate to use them again in the future."
    Mr & Mrs Young, ​Oxfordshire (​​Residential Conveyancing Client)


    "I was very pleased with the service, my Solicitor was efficient and very organised. She dealt with my queries efficiently and liaised with other parties as and when required. I didn’t need to chase my Solicitor for dealing with my queries as can be the case with some Solicitors. She was very thorough.  Thanks for all your help Sharandeep."

    Ms C, ​Southam (Residential Conveyancing Client)

    *Statistics based on all completed client satisfaction surveys received between October 2017 – ​October 2018.


    According to the most recent statistics from our survey*:

    • 9​​8% of clients are satisfied with the service they received
    • 9​​8% of clients would recommend Spratt Endicott Solicitors

      Contact us

      Social Media twitter red Follow us @se_law