Consumer Debt Recovery

Spratt Endicott supports the whole debt recovery cycle from initial approach to litigation. We are highly experienced in this area and have devised the most relevant, sophisticated and effective strategies for ensuring revenue streams are protected.

We represent clients professionally and with integrity which is key to our approach, targeting client satisfaction and protecting our clients' interests, focusing on accurate resolution of every account we work on.

Consumer debt recovery can be complex and challenging, however our experienced and motivated collectors always handle this area of debt collection with sensitivity, employing intelligent, proactive solutions and combining a strict Treat Customers Fairly policy.

Benefits of our service

Our pre-legal, no win no fee consumer service offers the following:

  • No win no fee
  • Multiple letter campaign
  • SMS & email campaign
  • Telephone recording
  • Online access
  • Instalment negotiation and monitoring
  • Day, evening and weekend calls
  • Legally trained collectors
  • Full litigation service
  • Dispute resolution
  • Pre-sue reporting service
  • Trace service
  • Full reporting and updates

*Commissions are negotiable depending on age, volume and value of referrals*

Getting in touch

To learn more about how our Debt Recovery service can help your business, please contact Martin Hughes, ​Director and Head of Debt Recovery, on 01295 204131 or email

Contact us

Our Team