• Business Development Manager in the Commercial recoveries team at Spratt Endicott
• 10 years working within Debt Collection
• Heather has experience in specialist invoice discounting, credit control and consumer debt

Heather began her collections career as a Telephone Debt Negotiator collecting consumer debt, moving into the commercial world on to a Credit Controller position for a local Health & Safety company, followed then into a Specialist Credit Control role within the Financial Services Industry.

Heather has spent the last 10yrs with the same firm based within the Financial Services industry progressing from Credit Control, to Team Manager & then onto Relationship Manager spending dedicated time with her portfolio of clients both in the office and out on the road.

Her latest roles allowed for further products offered by the business to be discussed with already on-board clients, allowing the diversity of the company to be offered to the client base and thus making a great & positive impact on the client.

Heather is very passionate about building strong relationships & providing a first class service to all her current and prospective clients.

Outside of work, Heather enjoys family time with her Husband Steve & their pet Chihuahua Trixy! And also enjoys going to the theatre, attending social events and country walks

Heather is a member of The Asset Based Financial Association and has gained the ABFA Foundation and ABFA Certificate qualification.