Martin Hughes is a Consultant and former Director and Commercial Recoveries specialist. Martin’s expertise covers all areas of credit management including, Credit control policy, consumer & commercial litigation, International debt recovery, Insolvency, Legal process, Pre-legal collections, General credit management advice, Credit Risk, Integration of company sales ledgers and department structures.
Martin has been a member of the Institute of Credit Management since the 1980s and was Credit Manager for several large PLCs before joining Shoosmiths (Spratt Endicott’s precursor firm) in 1990.
In his time at the firm, Martin has continually expanded the Debt Recovery department, attracting many blue-chip clients and developing a team renowned as one of the finest in the region. Over the past 3 years, Spratt Endicott’s Debt Recovery department has achieved Top Tier status in the Legal 500 UK.
In 2017, Martin stepped down as Head of Department and handed leadership of the department to Richard Gwynne.
Martin is a recommended lawyer in The Legal 500 UK 2018-19, and his Debt Recovery team is ranked in the top tier in the South East region.
Martin’s clients often describe him as a professional who takes his time to understand a client’s business and requirements, and handles his cases in a highly approachable, knowledgeable manner while providing excellent advice on what action his client needs to take.
"Martin Hughes’s expertise in credit management has been invaluable to our organisation. Whether we needed staff training or a complex review of our terms and conditions, credit policy and procedures, Martin has always been willing to help. Martin is a total professional who takes the time to understand our business, requirements and customers and has a proven record of collecting difficult debts while treating our customers with respect."
Debt Recovery Client
"I have been doing business with Spratt Endicott and Martin Hughes for more than 10 years and they have always delivered an outstanding service. All of our contact is handled in a very professional manner and they are highly approachable, knowledgeable and provide excellent advice on what action we need to take. Martin is a total professional who takes the time to understand our business, requirements and customers and has a proven record of collecting difficult debts while treating our customers and patients with respect. I have never received a negative feedback and I look forward to many more years of using him as a partner in helping me collect our debts. "
Mr Gabriele Orsini, Head of Accounts Receivable & Treasury Royal Free London NHS Foundation Trust
"EE have worked with Martin and his team for the last 10 years and have developed an excellent working relationship where our business needs and concerns are understood and the approach to litigation has been very successful. The team has depth and everyone is happy to discuss queries in general or individual cases with my team. I have always found Martin to be flexible and proactive in developing new ways to deal with potential legal accounts. "
Mike O’Reilly, Collections Risk Manager EE Limited
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