Disciplinary and Grievances

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Why are Grievances important?

Workplace disputes should ideally be sorted out in the workplace.

To help you do this, the ACAS Code on Disciplinary and Grievances was introduced in April 2009. It provides steps for an employer and employee to take, regarding disciplinary and grievance proceedings.

Most employers have a grievance and disciplinary procedure that should be followed. Make sure you follow the procedure, especially any time limits. We can assist you in drafting a Disciplinary and Gievancee procedure which will be appropriate to your company’s circumstances.

How should employees raise a grievance?

The ACAS Code recommends that an employee should discuss any problem informally with a manager before raising a formal grievance. Then:

How should disciplinary proceedings work?

When disciplining an employee, an employer should:

At a disciplinary hearing, an employer should:

Written warnings should state:

Dismissals are appropriate:

In addition, an employer should:

Appeals should preferably be heard by a manager that has not been previously involved.

Disciplinary and grievance procedures often arise from the same incidents.  If so, the employer may consider temporarily suspending disciplinary proceedings to hear the grievance.

This allows the employee to put forward their side of the story, and avoid being prematurely disciplined.

What if the employer does not follow these procedures?

This may affect the fairness of any dismissal.  The employee may be able to bring a claim for unfair dismissal.  If the employer (or the employee) has failed to follow the ACAS Code, the compensation awarded can be increased or decreased by up to 25%.

‘The team are always very responsive and their communication is very good. They are all very knowledgeable in the field but very good at explaining in a way that is understandable to someone without the legal background.‘
Legal 500 2020

Our People

  • Carol Shaw
  • Director, Head of Employment Law
  • 01295 204140
  • Email
  • Lydia Mills
  • Trainee Solicitor
  • 01295 204132
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  • Philomena Price
  • Director
  • 01295 204147
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Getting In Touch

To learn more about our Disciplinary and Grievances service, please call Carol Shaw on 01295 204140 or email cshaw@se-law.co.uk.

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